Terms of Service for Support Local Hawaii
Effective Date: 08/09/2024
Last Updated: 08/22/2025
Welcome to Support Local Hawaii! These Terms of Service (“Terms”) govern your use of our website and services. By accessing or using the Support Local Hawaii platform, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our services.
1. Acceptance of Terms
By using Support Local Hawaii, you agree to comply with and be legally bound by these Terms, whether or not you become a registered user of the platform. These Terms apply to all visitors, users, and others who access the platform (“Users”).
2. Changes to Terms
Support Local Hawaii reserves the right to modify or update these Terms at any time, and such changes will be effective immediately upon posting. We will notify you of any significant changes by posting the updated Terms on our website and updating the “Last Updated” date. Your continued use of the platform after any changes to the Terms constitutes your acceptance of those changes.
3. Eligibility
By using our platform, you represent and warrant that you are at least 18 years old or have the legal capacity to enter into these Terms. If you are using the platform on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.
4. Account Registration
a. Account Creation:
- To access certain features of the platform, you may need to create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information as necessary to keep it accurate and complete.
b. Account Security:
- You are responsible for safeguarding your account password and for any activities or actions under your account, whether authorized or not. You agree to notify Support Local Hawaii immediately of any unauthorized use of your account.
5. Use of the Platform
a. Permitted Use:
- Support Local Hawaii grants you a limited, non-exclusive, non-transferable, and revocable license to access and use the platform for your personal and business purposes, in accordance with these Terms.
b. Prohibited Activities:
- You agree not to:
- Use the platform for any unlawful purpose or in violation of any local, state, national, or international law.
- Post, upload, or distribute any content that is illegal, harmful, abusive, defamatory, or otherwise objectionable.
- Engage in any activity that interferes with or disrupts the platform or the servers and networks connected to the platform.
- Use any automated means, such as bots or scrapers, to access or use the platform without our express written permission.
- Misrepresent yourself or your affiliation with any person or entity.
6. User Content
a. Ownership:
- You retain ownership of all content you post, upload, or otherwise make available on the platform (“User Content”). By posting User Content, you grant Support Local Hawaii a worldwide, non-exclusive, royalty-free, fully paid, and transferable license to use, reproduce, distribute, display, and perform your User Content in connection with the platform.
b. Responsibility:
- You are solely responsible for your User Content and the consequences of posting or publishing it. Support Local Hawaii does not endorse any User Content and expressly disclaims any liability in connection with User Content.
7. Business Listings and Vendor Services
a. Business Listings:
- If you create a business listing on the platform, you agree to provide accurate and truthful information about your business. You are responsible for maintaining and updating your listing as necessary to keep it accurate and complete.
b. Vendor Services:
- If you offer services through the platform, you must comply with all applicable laws and regulations, including obtaining any necessary licenses or permits. You agree to provide services in a professional and ethical manner.
8. Payments and Fees
a. Fees:
- Certain features or services on the platform may require payment of fees. You agree to pay all applicable fees in connection with your use of the platform. Support Local Hawaii reserves the right to change its fees at any time, with notice provided before such changes take effect.
b. Payment Terms:
- Payments must be made by the methods specified on the platform. All fees are non-refundable unless otherwise stated.
9. Termination
a. Termination by You:
- You may terminate your account at any time by following the instructions on the platform. Upon termination, you will no longer have access to your account or any associated content.
b. Termination by Support Local Hawaii:
- We reserve the right to suspend or terminate your account, or access to the platform, at our discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.
10. Disclaimers and Limitation of Liability
a. No Warranty:
- The platform is provided on an “as is” and “as available” basis. Support Local Hawaii makes no representations or warranties of any kind, express or implied, regarding the platform, including, without limitation, warranties of merchantability, fitness for a particular purpose, non-infringement, or availability.
b. Limitation of Liability:
- To the maximum extent permitted by law, Support Local Hawaii shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:
- Your use or inability to use the platform.
- Any unauthorized access to or use of our servers and/or any personal information stored therein.
- Any interruption or cessation of transmission to or from the platform.
- Any bugs, viruses, trojans, or the like that may be transmitted to or through our platform by any third party.
- Any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through the platform.
11. Governing Law and Dispute Resolution
a. Governing Law:
- These Terms shall be governed by and construed in accordance with the laws of the State of Hawaii, without regard to its conflict of law principles.
b. Dispute Resolution:
- Any dispute, claim, or controversy arising out of or relating to these Terms or the use of the platform shall be resolved by binding arbitration in Hawaii, in accordance with the rules of the American Arbitration Association. Each party shall bear its own costs and attorney’s fees.
12. Miscellaneous
a. Entire Agreement:
- These Terms constitute the entire agreement between you and Support Local Hawaii regarding the use of the platform and supersede any prior agreements between you and us.
b. Severability:
- If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
c. Waiver:
- The failure of Support Local Hawaii to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision.
d. Contact Information:
- If you have any questions about these Terms, please contact us at:
Support Local Hawaii
Email: contact@supportlocalhawaii.com